top of page



Shipping Policy

All items are shipped flat rate.

Domestic shipping is $15

International shipping is $30

Free shipping is offered for all orders over $100

Local Delivery

We offer delivery of items within 1-2 days of order fulfillment for a $15 fee throughout the Chicago area.

Order Pick Up

Free order pick up is available within 1-2 business days of order fulfillment.  Customers will be notified by phone or email when items are ready for pick up.  Items may be picked up at:

5750 West North Avenue,

Chicago, IL 60639

Park in side parking lot
Call Eric at 773-809-0543


Return Merchandise Policy
You may return most items purchased directly from Chicago Techno within 30 days of the original delivery. Some items may have special return policies which will be disclosed to the consumer in advance of their purchase via an electronic or website message. Returned items must be in new condition and all original tags, parts, accessories, manuals and packaging must accompany the return to receive a full refund. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 10 percent. No returned merchandise will be accepted without a Return Authorization Number. Once a return is authorized by our return department you should:

1. Safely repack the returned items and send the package to:

Chicago Techno
Attn: Returns

5750 West North Avenue,

Chicago, IL 60639

Phone:  (773)809-0543


2. Write the Return Authorization Number clearly on the box or package.

3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns with a value of over $100.00 should be insured. We cannot be held liable for return merchandise that does not safely reach our return department.

We will credit you in the same manner as your original payment within 7 days of receiving the properly returned item.

* Some orders, especially smaller packages, are on occasion sent via the United States Postal Service. Tracking information is generally not provided in these instances.

bottom of page